Infrastructure Support Request

Use this form to submit infrastructure related tickets to ZIFT team.

Requester Info:
Name: *
Email: *
Add Collaborators
Collaborators' emails: *

A list of recepients is required to be comma separated.
Issue Name: *
Priority: *
Category:

Category: Client Facing Internal Process Change Notice
Effected Service/URLs: *

Example

SFTP Batch processing
Portal.csipay.com
Affects: *

Affects: Specific Merchant Some Merchants All Merchants N/A
Affected Account IDs:
Frequency: *

Frequency: Perpetual Intermittent Other N/A
First Reported:
Date: * / MM / DD YYYY
Time: : HH MM AM/PM
Description: *
Error:

Include error message and date/time stamp if available.
Related Ticket IDs:
Upload a File

Attach Files Attach Files